Accessibility

🇬🇧 British Grocery – Accessibility Statement

Our Commitment

At British Grocery, we’re committed to making our online store accessible and enjoyable for everyone. We want all customers, including those with disabilities, to be able to browse, shop, and enjoy the best of British products without barriers.

Accessibility Standards

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline how to make web content more accessible to people with a wide range of disabilities. Our website is regularly tested using both automated tools and manual checks — including screen reader and keyboard navigation testing — to identify and fix any accessibility issues.

Continuous Improvement

Accessibility is an ongoing priority for us. We review new content, product updates, and any third-party features (such as review apps or payment gateways) to make sure they meet accessibility standards. If we ever fall short, we’ll work quickly to correct it.

Feedback & Assistance

We welcome your feedback on accessibility and are happy to assist if you encounter any difficulty using our website.
Please contact us via:

📧 Email: info@british-grocery.com

We aim to respond to accessibility feedback within 5 business days and resolve reported issues within 15 business days, whenever possible.

Known Limitations

Some older content or third-party integrations (for example, embedded videos, delivery trackers, or payment portals) may not yet be fully accessible. We are actively working with our partners to improve accessibility across all areas of our site.

Review Date

This statement was last reviewed on October 2025 and will be updated quarterly as we continue to improve accessibility across British Grocery.